About Our Flooring Store in Dallas, TX

Whether it’s new construction or a residential remodeling project, the team at First Floors Carpet One Floor & Home in Dallas and Waxahachie, TX, takes pride in guiding you through every step. Our expert workmanship and customer-first approach have made us the go-to flooring experts for Dallas, Waxahachie, and the greater DFW area.

The History of First Floors Carpet One

Founded in 1968 by certified flooring installer Bob Dobson, First Floors Carpet One has served North Texas homeowners and businesses for over five decades. As a family-owned and operated business spanning three generations, we’ve built our reputation on exceptional craftsmanship, trusted service, and a true commitment to quality.

Today, Bob’s son Richard Dobson leads the business with the same values, supported by a dedicated team of certified installers, customer service specialists, and field supervisors. With a deep knowledge of flooring materials and professional installation techniques, we proudly serve a wide variety of clients — from custom home builders to senior living communities and first-time homebuyers in their late 20s and early 30s.

Rooted in Dallas, TX

Located right off the Lyndon B. Johnson Highway (LBJ) — yes, the one that always seems to be under construction — our Dallas showroom is conveniently located for homeowners across the Metroplex. Like the iconic Dallas Cowboys at AT&T Stadium, the Reunion Tower skyline, and the Dallas Arts District, First Floors is a name locals know and trust.

We’ve been part of the Dallas community for over 50 years, and our roots run as deep as the city we serve.

Our Commitment to Our Community

We believe in giving back to the community that has supported us for generations. That’s why we proudly support organizations like:

• Tunnels to Towers - honoring our nations heroes and their families
• Heroes Ranch – providing retreats and resources for veterans, first responders, and their families.

Our commitment to service extends beyond flooring — we’re here to help build stronger, more connected communities.

Why Choose First Floors Carpet One?

For over a decade, First Floors Carpet One has been recognized by Farmers Insurance as the region’s top insurance claim handler. Our dedicated claims department ensures a seamless process during stressful times and offers peace of mind when property damage occurs.

We’re also proud to be a Karastan dealer, offering one of the most prestigious names in luxury carpet and area rugs. Combined with our professional flooring installations, you can be confident that your investment is beautiful and built to last. See some of our Karastan products below.

As a proud Carpet One Floor & Home co-op member, we combine the buying power of 1,000 stores nationwide with the personal touch of a locally owned business. This allows us to provide the highest-quality flooring brands at competitive prices, paired with the kind of one-on-one service you won’t find in big-box retailers.

Visit Us Today

Experience the warmth, expertise, and community commitment that make First Floors Carpet One the trusted choice for homeowners across the Dallas/Fort Worth Metroplex. Whether you’re a retiree upgrading your forever home or a first-time buyer investing in your future, we’re here to help you find the perfect flooring.

Visit our showrooms in Dallas and Waxahachie, TX, and see why generations of North Texans have chosen First Floors Carpet One Floor & Home for over 50 years.

Explore Our Dallas, TX Flooring Showroom

Before you visit our flooring showroom in Dallas, TX, see our showroom photos below!

Customer Testimonials

Read reviews from our customers and see what they're saying!

"I was thoroughly impressed with both my salesperson Melanie and the installers. It all turned out amazing!" - Teri Watson

"Great experience working with their sales and installation teams! They were awesome at communicating with our insurance company as well." - Brice Pearce

"From tile, hardwoods, and carpet, they do a first-class job all around." - Kellye Meshberg

Areas Served

Dallas, TX | Highland Park, TX | University Park, TX | Plano, TX | Garland, TX | Mesquite, TX | Richardson, TX | Carrollton, TX | Addison, TX | Rowlett, TX | Rockwall/Heath, TX | Murphy, TX | Wylie, TX | Sunnyvale, TX | Farmers Branch, TX | Frisco, TX | Allen, TX | McKinney, TX | Coppell, TX | Irving/Las Colinas, TX I Lake Highlands, TX I Northeast Dallas, TX